Anheuser-Busch Streamlines Administrator Workflow with Microapps

Anheuser-Busch building

Educe Group recently helped Anheuser-Busch, the largest beer producer in the world, develop a custom solution to overcome technical obstacles within their LMS. Anheuser-Busch was looking for a straightforward, job-specific tool for administrators to add new wholesaler employees to the system and train them on content ranging from critical regulatory and safety training to background and product information necessary for sales.

In response to this feedback, the Educe Group team designed and developed two custom microapps for their Saba Cloud platform:

1.) New User Creation – Helped streamline the process of adding new users to the system

2.) Adhoc Training Assignment – Elevated the assignment of training to a quick, wizard-like workflow.

Both microapps recognize and enforce Anheuser‐Busch’s security model to limit administrator access to their organization’s data and users. Because Anheuser‐Busch’s administrators often will create a new user and then immediately assign training, the two portlets were placed side‐by‐side on the homepage to facilitate quick and simple task transition, effectively cutting out several layers of menu navigation.

Since the microapps were deployed, an increasing proportion of the administrators across Anheuser‐Busch’s extended enterprise are using the apps and expressing high levels of satisfaction. Administrators report the new processes to be intuitive and efficient. Whereas there once were few options to tailor solution to meet specific needs, there is now a sense of unlimited possibilities for the Anheuser‐Busch University (ABU) platform, along with a renewed confidence amongst its wholesalers that ABU is committed to continuing investment on their behalf.

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